Our Process & FAQ
A clear, compliant process from first enquiry to workforce deployment.
How It Works
Simple steps to get the workforce your business needs.
Enquire
Contact us via WhatsApp, phone, email or the contact form. Share your industry, job roles, headcount and timeline.
Consultation
We assess your needs, advise on suitable services, source countries (if applicable) and compliance requirements.
Proposal & Agreement
We provide a transparent service proposal covering scope, timeline, documentation and fees.
Sourcing & Screening
We source and interview candidates, verify documents and arrange medical checks where required.
Documentation & Permits
For foreign workers, we assist with quota, calling visa, work permit, FOMEMA and related government processes.
Deployment & Support
Workers are deployed to your site. We remain available for renewals, replacements and ongoing HR advice.
Frequently Asked Questions
Yes. APE is licensed by Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) under Licence Number 432, Category C — the broadest licence category for employment agencies in Malaysia.
Category C authorises the agency to place Malaysian workers locally and overseas, as well as foreign workers (including domestic helpers) within Malaysia.
We work with approved source countries including Indonesia, Bangladesh, Nepal, Myanmar, India, the Philippines, Pakistan, Sri Lanka, Vietnam and others depending on current government approvals.
Yes. For ordinary foreign workers, the usual route includes JTKSM prior approval, FWCMS eQuota, an Immigration Visa With Reference (VDR/eVDR), an entry visa from the Malaysian mission in the worker’s home country, FOMEMA medical screening within 30 days after arrival, and issuance of the Visit Pass (Temporary Employment), commonly called VP(TE) or PL(KS).
Local recruitment can be completed within days to weeks depending on role requirements. Foreign worker recruitment depends on quota approval, source-country processes and immigration timelines, typically several weeks to a few months.
Yes. Our Category C licence covers domestic helper placement. Contact us to discuss your household staffing needs and the permit process.